Devalued Skill Base

Posted on December 8th, 2009 by John Allen

John Allen Guest IT blogger
After 30yrs in IT, working across every sector you can name, I have noticed one thing, a “Skills Base” devaluing.  It seems with every chuck out from the local University or Tech College, the IT jobs in the area all take a shuffle down in pay.  15years ago I was the assistant IT manager of a local NHS Trust, pay circa £25k + car + Bens, recently that same job was re-advertised, with the “Calling all IT Post Grad’s” strap line, salary £13 to £18k!

It is sad to say, this is not the only case. Just look around at the job vacancies and you will see a falling amount of IT Tech support vacancies and a higher need for IT Development or Sales Managers. There is an ever increasing gap in salary there as well. A Senior Analyst / Sales Manager can earn £35k+, whereas a Junior Analyst gets just £15k+ commission, if they are lucky.

I feel if I had my time over again, I would have studied Law. You never see or hear about a solicitor taking a £10k a year pay cut. Is that because they study “Law” as a whole subject, and not like us Techno heads, who are now forced to specialise in a particular field?  A Doctor is another good example, and I feel even better demonstrates how the IT world is suffering.  A GP gets £80k +, but if he specialises, his salary is completely uncapped, the sky, is literally the limit.

In the good old days of computers filling buildings and not your lap, I did a B-Tech in computer sciences.  Apart from the odd bit of extra training here and there and learning on the job, I only gave in to the “Bill Gate’s Dollar”, when I needed to have an MCSE to get more recognition and opportunities in the work place.  Personally I have to say, that it was a complete waste of 5 days. All the stuff taught on that MCSE course, I already knew and did every working day. Only now, I had a bit of cheap piece of paper to prove it, and many of the older IT guys out there will know what I mean.

It seems that the old style of training gave you much better grounding in the world of IT.  Just like a Solicitor or Doctor, in those days, we rarely specialised in an area, we were expected to know and do it all.  From building a PC to Network Administration, Supporting Software, Training End Users and Analysis.

Perhaps it is now because Colleges and Universities are businesses in their own rights, selling the teaching programs on the strength of how many passed on pervious years.  Ergo, they just run the courses and degrees purely based on what they know they can get the highest pass rate on.

I have found that in most cases IT sells itself, with great public knowledge and dumbing down of the technologies like Microsoft Vista and Microsoft Office 2007, where wizards and on screen help puts the user in control, people know what they want and how to get it. An IT salesman has a relatively easy job selling it, providing the price is within the buyer’s budget.  However the cost of ownership and managing IT is still a problem.  Seemingly addressed by the glut of newly qualified and often under skilled IT bods.

If you think the average “Care Worker” with an NVQ 2 or NVQ 3, gets around £13k a year, and all the IT students who have just finished a B-tech or Uni Course can expect to get the same salary, how is that?  Is the threat of paying off student loans forcing them to take less and less money?  Which is devaluing all our roles! Many of these Grads have it all on paper, but can’t really do the job when faced with an “off the bat” problem.

As an IT Consultant, I expect to be paid around £30 per hour, £200 per day, but if this trend continues, I can see this going down to just £10 per hour, just to secure future work.  With many crucial businesses now relying on IT to operate, how can they expect highly skilled people to take around minimum wage? Whatever the business, they all depend on IT, especially the Doctors, Hospitals, Banks and finance houses.

Take it from me, any good IT person is worth a minimum of £20k a year. You would be better off working as a Care Assistant if you took less than that, regardless of who you are. We often work long hours, are constantly widening our skill set and only to get poor, ever devaluing salary. I personally would persuade any would-be student against a career in IT. With this current trend, 3 years at Uni, and getting a limited skill set, only to get a working salary of £13k a year when they finish, it’s just criminal!

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Posted in: Guest Bloggers

Comments

Posted on December 8, 2009 by Paul Read

Which could well be the reason older guys (like me!) have a perception, possibly true, that ageism is rife in the IT industry. Possibly it’s not so much ageism but, rather, the realisation that older workers expectation in terms of pay will be higher. That being the case, it’s not ageism so much as greed on the part of the employer!

After all, if you can get someone to do the job for £13k why pay more? Problem with that view is you get what you pay for. All the IT shops I’ve seen with low paid staff have been disasters waiting to happen…

Posted on December 9, 2009 by Fabrizio

I believe you are correct on this in most cases
also Finance are looking at It as a Cost and not a benefit most Companies are treading down the same route.
I believe that a lot of companies will suffer or fail completely ,due to the lack of investment in IT & Staffing IT.
when My UK Operation was outsourced it cost over 6 months more than my staffing costs for the year.
also the site knowledge was gone and the had more outages in 1 week than the whole 2 years that it was an internal IT function.Market.
As most of the Skilled people are Leaving the UK.
So much for Digital Brittan.

Posted on December 10, 2009 by Jon Jarvis

I think it is possibly true – but I am seemingly getting mixed messages at moment (took my birthdate off my CV as it made me look old at approx 50).

I think that it is short sighted if they go for those of the younger generation who are ‘just out of uni’ – as they will have a limited skill set (hence are cheaper) – even if they have knowledge of up-to-date development. At times, it may be the older persons with their differing skills who have a better understanding of how to do some things IT than the ‘less experienced’, who may not have had the experience.

I think that the IT companies should be prepared to invest – as they could be losing skills that they may need in the future – and they may not be able to get them back once lost. Also, I consider that it is of best practice to have a mixed skill set of both more and less experienced persons to gain the best from their IT department.

Plus, I do not think it just the problem of the IT department. I know that my own knowledge may not be ‘up to spec’ as far as some employers are concerned, and I accept that. In consideration of that fact, I would not mind taking a ‘pay cut’ as long as the employer is prepared to help with training (as it is hard to determine which way is best as far as training is concerned toward gaining a new role), which should help get myself up to the standard they require.

Anyway, I am unable to get any more training – managed to lose most of my savings attempting to get out of IT – and into Taxi-ing. At least some regulatory authorities in that area are making it harder by insisting on applicants passing a DSA Taxi Driving Test – which they did not always do – then they only have to do the test once (which is why there are some ‘less than perfect’ Taxi Drivers around. Hence, I think that it may not just be IT that are having the problems.

Posted on February 20, 2010 by Mick Dark

Interesting reading these comments. I was made redundant back in July 2008 after working on and eventually team leading a service desk remotely monitoring and managing over 7000 servers. I managed to get a job in March last year as IT support but was told that they did not require me as my IT skills were not what they were looking for. I’m 56 and still struggling to find another job. I have applied for hundreds with only two interviews but I have been told that my CV does not sell me. I have tweaked it again and again to no avail. I’m currently studying ICT at Open University to get a qualification to go with my Prince2 and ITILV2 but I don’t hold out any hope of getting another job in the immediate future. IT is one of the few areas that technology is constantly changing and engineers in that skill need to keep up with changes. If you can keep up with these then I don’t see age being a problem. To be honest if I could get a local job paying around £15k, at this moment in time, I would be very grateful.

Posted on February 21, 2010 by Jon Jarvis

I’ve only had 6 interviews in 2 years – and they are now saying that they have issues with the length of time I have been unemployed. My view of this comment is that these issues with my unemployment have been created by their failure to make their roles available to myself earlier.

Also, I have found that Jobcentre Plus helped me find somebody who would help improve my CV. Could ask at Jobcentre Plus – but mine sent me to a library where there was people who could help improve your CV.

I am still struggling to find another role – have asked at Jobcentre about training in Interview Techniques, but doubt that even this will help, as I consider that employers are too reliant on the sales-oriented interview – and some people will never be much good at interview – so some people will never get the role being advertised.

Have now concluded that it is a waste of time me investing any money in IT training, unless there is a guaranteed job at the end of the training – which is what Jobcentre Plus said when I asked whether they would finance training – and that means that I will have to find a serious offer of work Doubt whether I will get any offers of work within the IT field – as I have had Employers say that they would rather wait 6 months + for somebody who had the training than employ me (and I was in work at that time, and was the only applicant).

In my opinion, if they would rather ignore the applicants, they have no reason to claim either ‘that there is demand within IT’ or that ‘there is a lack of personnel in IT’ as they are not really looking – hence it is not surprising that some people are either considering leaving IT or have left IT. If the prospective employers do not wish any more people to leave – they should be considering how to stop people from leaving, including training to get them up to standard (as the applicant may be unable to determine what training they need – if they do, they may be unable to finance the training without a firm guarantee that they will be employed through a serious job offer).

Posted on February 24, 2010 by Mick

I have been unemplyed 3 years, and have more certificates than most of IT related skills. I can’t even get an interview for a support desk role. I am 32 and no the scrap heap, and thinking of going to work in Health Care just to get off the dole!

Posted on February 24, 2010 by Jamie

I have been unemployed for nearly 6 years, applied for loads of jobs, and only got 2 or 3 interviews. Like Mick, I was told my CV was not doing me justice, and after spending £120 on having rewritten by a professional, still got diddly-squat!

Going from 35k a year to 56quid a week on the dole was hard, even harder when my wife earns more as a HCA than I could doing IT desktop support now.

You young, newly qualified Uni guys take heed, you will be next! Got yourself a job for now at 20-25k, yes? Please with yourself? Yeah, right… And you will be even luckier if you will either still have that job, or earning any more than minimum wage in 3yrs time… Good luck to you, see you at the dole office soon!

Me, well if I don’t face divorce and end up wiping bums in some nursing home to make ends meet, I will just stay here being a househusband until things change out there, I for one won’t work in IT for £6.00 per hour! And I hope others also refuse to!!!!!!!

Posted on February 28, 2010 by Jon Jarvis

I have 22 years experience within IT ….. and it looks like I will become an administrator in a charity just to get off the dole. Have had responses from some applications recently – one of which was that the employer had issues with the length of my employer – after 2.5 years of rejections by employers such as the one who had issues with the length of my unemployment. Probably just be minimum wage with the charity. Its no wonder I am not convinced about paying for any training within IT – probably will pay several thousand and end up back on dole – even if it is a course that the provider claims that the student has a 90%+ success rate at getting a new role (I could be the one that does not get the role). If there is demand within IT, then I think that the employers should consider how to convince the long term unemployed, if not how to prevent them becoming long term unemployed, as I think they could have prevented at least some becoming long term unemployed through more reasoned planning.

Posted on March 9, 2010 by MARK BELLEW

Great article and very very true comments all so accurate about the climate within the IT Sector folks or should i say fools as we are being sold down the river so as to speak. Let me explain my own predicament folks. Well last June i was terminated from a 11 yr rolling contract paying £20 hr for all 11yrs as i was always scared to ask for more as i was scared it could put me out a contract and also, hey it was enough as i was given overtime on that at X1.5 and X2 so was happy. Well since last June i have found out just how lucky i was to be getting that rate for an Operations Mainframe VMS role where a lot of the time i was free to surf the web between certain system routines. I am 45 yrs of age and have been in Computing (Yes folks thats what it was back in 1982 not IT) since 82 so have seen how things have changed from huge Mainframes to small Servers and now the Desktop Environment with its crappy low rates. Now tell me this folks what other job sectors apart from IT have devalued so much for the service provided. I tell you this folks i wish i had now trained as a chef or plumber or some other job in the service sector that can provide a steady supply of work at an ever increaing rate rather than decreasing rate. When i went in to Computing it was the “IN THING” and a job like a chef was more the sizzy lower paid job to be looked down at but hey not now as it is roles reversed with more chance of a carear in Food for Gods sake. I have seen Desktop Support roles freqently advetised at £13-£15k and £7 per hr. I thought it was an error the first time i seen it but hey no its true you get paid more wiping a ninety year old rear now in a carehome than us IT Sector workers. I must have applied for 60 plus jobs all over the country in different Support roles just to see if i got any promises but hey i got only one call asking if i had a skill set i did not have and a load of automatic confirmation mails back. It really is soul destroying and makes me think is it really worth it as some jobs i apply for would cost me £4k – £5k train fares and are only paying £20k so go figure folks……i would be better working in a crisp factory as a cleaner locally. Someone made a good point about spending near a thousand pound for a course and nearer two for some to not guarantee a job. The thing that annoys me the most is how the IT Sector positions are being devalued to a point that unless you are a super programmer it just wont be worth bothering in the IT Sector. Feel free to comment other readers about your own experiences out there in the super high £13-£18k Desktop Support positions being touted about. Now wheres that advert on how to be a driving tutor…..hee hee and no i am serious.

Posted on March 16, 2010 by John Allen

Hi Jon and Mark, and everyone

Thank you all for taking the time reading my blogs. I am a strange beast, nearly 30 years in IT, but have the good sense to diversify, when needed to bring the bread home, (and pay the mortgage). I teach Skills for Life to adults with Learning Difficulties/Special Needs/Mental Health issues. Personally, I won’t work in IT for less than £30 per hour and to me it’s like prostituting yourself if you do.

The age of the IT Guru is dead, cremated and buried, no tomb stone, just an unmarked grave, and sorry but it is. Every man, woman, child and dog is now an IT consultant! Thanks to Microsoft dumbing down PCs and the software there on. (The same is true for all those doing the training for being a driving instructor!). Sorry but, life moves quickly on, and if you have to pay someone to learn how to do something that needs to be done, it isn’t a real chance (if it is that good an opportunity, they will pay you!) 1000s of others are also doing it, and the only one making money is the person selling you down the river, (sorry I mean charging you their training costs). When my son learnt to drive 3 years ago, we paid £25 per hour, now my younger son is paying only £15 per hour, and with all the ads for driving instructors on the telly, it will soon be a flooded market (just like IT), and they will have to cut prices left, right and centre just to find work and to pay off their own training costs.

Posted on March 11, 2010 by Jon Jarvis

Found it easier to find an Admin / Driving Role at a local charity than a role in IT. Now I’m on a CVS contract – which is only 6 months from what I heard. Certainly makes some parts of the IT industry look like they are lying when they say that there is demand if the best I can find is a role outside the IT industry after 22 years experience within the IT industry!

Posted on May 2, 2010 by John Smith

Your article is absolutely correct !
I have a great deal of IT experience and qualifications and spent the last year working in desktop support for 13k. I gave up because I couldn’t stand to be so poor anymore. I am really better off on the dole. Most companies seem to value everybody over the IT staff. Watching brain dead paper pushers getting £25-35k for doing almost nothing really pissed me off.

I will refuse to work in IT anymore for £6 an hour, it is an insult to our skills.

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